GENERAL INFORMATION

SHIPPING AND RETURNS

What are the rates for shipping?

We offer flat rate shipping tiers based on the weight of your order. The majority of orders in the US will have a shipping cost of $4.95.

How long will it take for my shirts to arrive?

All of our products are printed to order, meaning we don’t keep an inventory of every SKU available. Typically it will take about 2 business days or less for orders to print before leaving our production facility. In total you should expect about 10 days to receive your order but if you need your shirts for a special occasion we suggest allowing at least two weeks in case there are any delays.

How do I track my package?

You will get an email once your order ships. If you don’t receive this in a reasonable time frame please contact us at admin@berkshiretreasures.com

I made a mistake with my order, how do I change it?

Fulfillment is an automated process, so please let us know immediately. There is approximately a 12 hour window which order can be edited prior to production and fulfillment

I need to cancel my order

To cancel an order, you must let us know within 12 hours of when your order was placed. We will do our best to cancel any orders after this period but once production begins we can no longer cancel the order.

I need to make a return/Exchange

If you would like to return your items for any reason you may do so for store credit within 14 days of when your order was received. Please check out our returns and exchange policy (pls hyper link this)

I need a refund

Typically we only accept returns for store credit however we want to make sure you are happy with our products. If you receive an item that is damaged or defective please let us know and we will be happy to get you a replacement.